Built for resolving workplace issues, FAST!
When it comes to solving issues Ticket Chat is the fastest and simplest way to connect the right team to get it done.
As soon as a ticket is created the right team is instantly engaged to get working on solving the issue, fast!
1 issue, 1 chat, no clutter!
That’s right, each issue gets its own neatly packaged, fully trackable, conversation thread.
Managers are able to generate custom reports which highlight repeat problems and potential weak spots in the workflow.
When an issue is resolved, and a ticket is closed, the chat is archived and removed to keep your chat screen tidy.
All businesses experience issues but it’s how quickly you solve them that counts!
We match your business
We configure the system to your specifications, so that your units, teams and chat threads mirror your organizational structure.
This means that once an issue is raised in Ticket Chat, it engages the right team to resolve the issue as quickly and efficiently as possible.
Ready to go!
We pre set up your Ticket Chat Units to match your organisational structure, be it interdepartmental or multi organisational. Ready to go.
The chat messaging window works like Whatsapp, Telegram or Signal so your agents will be chatting in no time.
We can add your logo and corporate colours to make it your own.
Hosting and updates are our business so you can get on with yours. And all communications are encrypted using SSL.
